MPI Generali

Welcome to the Generali Group
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Our locations

Contact Us

If you have enquiries about any of our products or services, please contact

+603 2034 9888

If you have enquiries about the phased liberalisation of Motor Insurance, please contact

+603 2034 9988

Please contact our Complaint Handling Unit if you have a complaint to lodge with the Company.

Correspondence Address
Complaint Handling Unit
MPI Generali Insurans Berhad,
8th Floor, Menara Multi-Purpose,
Capital Square,
8, Jalan Munshi Abdullah,
50100 Kuala Lumpur.
+603 2034 9918
+603 2034 9821
Email Address
Complaint Officer
Ho Sook Weng

When you contact us, it would help us if you could provide the following basic information:

  1. State the nature of complaint, what happened and supporting information, if any
  2. Your personal contact details – telephone or mobile phone number, email address
  3. Insurance policy number / Vehicle number (if you are the policy holder)

For 24-hour breakdown and accident assistance, please call 1 800 88 3262*

* For Private Car Comprehensive Insurance policyholders, subject to terms and conditions


In the event of a road accident, please call the Accident Assist hotline 1300 22 1188 (A call centre service provided by Persatuan Insurans Am Malaysia & Malaysian Takaful Association)