If you have enquiries about the phased liberalisation of Motor Insurance, please contact
Please contact our Complaint Handling Unit if you have a complaint to lodge with the Company.
MPI Generali Insurans Berhad,
8th Floor, Menara Multi-Purpose,
8, Jalan Munshi Abdullah,
50100 Kuala Lumpur.
When you contact us, it would help us if you could provide the following basic information:
- State the nature of complaint, what happened and supporting information, if any
- Your personal contact details – telephone or mobile phone number, email address
- Insurance policy number / Vehicle number (if you are the policy holder)
For 24-hour breakdown and accident assistance, please call 1800 22 2262*
* For Private Car Comprehensive Insurance policyholders, subject to terms and conditions
In the event of a road accident, please call the Accident Assist hotline 1300 22 1188 (A call centre service provided by Persatuan Insurans Am Malaysia & Malaysian Takaful Association)